Touchpoint Overview
Follow-up Statuses
Current urgency and outcome distribution
4Total
Scheduled
2(50%)
Overdue
1(25%)
Completed
1(25%)
Agent Workload
Assigned touchpoint tasks per consultant
Ramesh K.2 tasks
Divya S.1 task
Anjali P.1 task
Aishwarya Nair
Scheduled28 Jun 2026, 11:00 AM
Assigned to Ramesh K.
Karthik Raja
Overdue27 Jun 2026, 4:00 PM
Assigned to Divya S.
Sneha Pillai
Scheduled29 Jun 2026, 10:30 AM
Assigned to Ramesh K.
Vikram Singh
Completed24 Jun 2026, 2:00 PM
Assigned to Anjali P.